Cookie Policy

This page explains the cookies and browser storage Laneway uses. Most of them are needed to sign you in. Advertising tags load only on our marketing pages, never inside the app, client portals or embeds.

Essential: needed for the service to work

Name	Type	What it does	How long
lw_session	Cookie (httpOnly)	Keeps you signed in to the app. The browser's scripts can't read it.	Until you sign out, up to 30 days
lw_ops	Cookie (httpOnly)	Keeps our staff signed in to the operator panel	Up to 12 hours
lw_portal	Cookie (httpOnly)	Keeps you signed in to a client portal so you can vote and comment	Up to 30 days
lw_imp	Cookie	Shows a banner when our support team is viewing a workspace at your request	The support session
lw_signup	Session storage	Remembers the step you're on while signing up	Until the tab closes

Preferences

Name	Type	What it does	How long
lw_theme	Local storage	Remembers light, dark or system theme on this device	Until you clear it
lw_signup_for	Local storage	Remembers which version of the sign-up page you saw	Until you clear it

Measurement on marketing pages

Name	Type	What it does	How long
lw_first_touch	Local storage	The ad or site that first brought you, sent with your sign-up	Until you clear it
Google tag (_ga, _gcl_*)	Third-party cookies	Measures visits and sign-ups from Google ads	Up to 2 years
Meta Pixel (_fbp)	Third-party cookie	Measures sign-ups from Meta ads	Up to 90 days
LinkedIn Insight (li_*)	Third-party cookies	Measures sign-ups from LinkedIn ads	Up to 6 months

These tags only load if we have switched them on, and only on the home page, feature pages, pricing and sign-up.

Your choices

You can block or delete cookies in your browser settings. Blocking essential cookies means you can't sign in. Blocking measurement tags never stops sign-up working. Most browsers also let you send a "Do Not Track" or Global Privacy Control signal and block third-party cookies.

For how we handle personal data in general, see our Privacy Policy. Questions: support@lanewayapp.com.